Communication With Your Facility Users, Customers, and Community
Good communication is key to managing expectations. When your facility users, customers, or community members know what to expect from your actions, complaints may be reduced. This might be reminding community members to keep their trash cans out of the street during snow storms so plows can easily plow the street or it might be reminding your facility users on the benefits of anti-icing ahead of a storm. Use outreach resources from Salt Smart to share winter information with your facility users, customers, or community.